Last Updated: February 13, 2026
This page contains information required by Japan's Act on Specified Commercial Transactions (特定商取引法).
| Company Name / 事業者名 | マイアークス株式会社 (MyArcs Inc.) |
|---|---|
| Representative / 代表者 | 劉 子源 |
| Location / 所在地 | 東京都葛飾区堀切1-38-5 |
| Contact / 連絡先 |
Email: ryu@arcs-ai.com Tel: 080-4051-5888 |
| Capital / 資本金 | 1,000,000円 |
| Business Hours / 営業時間 | Monday - Friday, 9:00 AM - 6:00 PM (JST) |
| Service Name / サービス名 | MyArcs iOS Application |
|---|---|
| Service Type / サービス種別 | AI-powered personal companion application |
| Price / 販売価格 | Free download with optional in-app subscriptions. Prices are displayed within the application. |
| Payment Method / 支払方法 | Apple App Store (Credit card, debit card, Apple Pay, etc.) |
| Payment Timing / 支払時期 | At the time of subscription purchase |
| Delivery / 提供時期 | Immediately upon download and subscription |
Cancellation and refunds are handled in accordance with Apple App Store policies:
For specific refund inquiries, please contact:
Email: ryu@arcs-ai.com
In addition to subscription fees, the following may apply:
For complaints or concerns about our service, please contact:
Email: ryu@arcs-ai.com
We will respond to your inquiry within 2 business days.